OUR DELIVERY INFORMATION
WEDDING FLOWER PRESERVATION
Our finished Poured Plaster Tiles and Crushed Petal Jewellery are usually shipped back to you within 28 days of us receiving your wedding flowers. They are shipped using Royal Mail tracked or are dispatched via a tracked service with one of our trusted couriers. These items can be fully tracked online with a unique code and usually reach our customers within 48 hrs of us shipping them out.
GIFTS, VINTAGE ITEMS AND ARTWORK
All our gifts and artwork are dispatched promptly via Royal Mail First Class Signed For or Royal Mail International Tracked. These items are usually dispatched within 48 hrs of us receiving your order, and most often within 24 hrs.
All our papergoods are dispatched promptly via Royal Mail First Class Signed For or Royal Mail International Tracked. These items are usually dispatched within 48 hrs of us receiving your order, and most often within 24 hrs.
POSTAGE AND PACKAGING COSTS
Our postage costs very from item to item and are all clearly stated on separate items in our shop, prior to checkout.
If we need to split your order into multiple deliveries, we will only charge you once for P&P.
Prices quoted are for UK mainland addresses. Delivery to parts of Scotland, Northern Ireland, the Scottish Highlands and Islands, the Channel Islands, the Isle of Man and the Isle of Wight may incur an additional postage cost to the customer. We will contact you if there will be an extra cost to your order.
If items exceed 2kg in weight and are large in size, we will send them via a tracked service with Royal Mail. When your order has been dispatched we will email you with details of how it has been shipped and include the tracking number of your parcel. You'll be able to click through from this email directly to the Royal Mail website and track the status of your parcel.
PRE-ORDERED ITEMS (EG. WEDDING FLOWER TILES AND JEWELLERY)
Payment for our wedding flower preservation options (for example, our Poured Plaster Tiles and Crushed Petal Jewellery) is taken in advance of us receiving your wedding flowers. Delivery of the finished items is usually within 28 days of us receiving your wedding flowers.
Orders being shipped abroad (from our location here in North Wales, UK) are sent via Royal Mail International Tracked or Parcelforce.
Please note, Free P&P offers cannot be redeemed on overseas delivery.
If you still have questions about any aspect of delivery, please email firstname.lastname@example.org.